This 2018 Mercedes-Benz GLS450 4Matic came into our Kearny Mesa shop with heavy front-end damage, and the insurance company had already made up its mind: total loss. The owner didn't want to lose their GLS, so they called Clairemont Collision to advocate for them.
Insurance wanted to total it. We got it repaired.
Drawing on our 30 years of experience and our knowledge of how the insurance industry operates, we persuaded the insurer to repair the GLS instead of totaling it.
If your insurance company wants to total your car and you'd rather keep it, call us before you sign anything. We'll look at the damage, tell you straight whether it can be repaired properly, and work with your insurer on your behalf.
The repair
- Replaced the front bumper cover, grille assembly and all attached components, and refinished the new bumper cover. The before photos show the bumper and grille pushed in and the lower chrome trim bent.
- Replaced the right and left headlamp assemblies.
- Replaced the core support. The core support is the structure across the front of the vehicle that holds the radiator, A/C condenser and hood latch.
- Replaced the air conditioning condenser and recharged the A/C system.
- Replaced and refinished the hood. In the photos, the original hood is crumpled and folded up in the middle.
- Replaced and refinished the right and left fenders. The photos show the fender edges kinked where they meet the headlamps.
- Completed the ADAS calibrations, including the surround view camera system. ADAS stands for advanced driver-assistance systems. These are the cameras and sensors behind features like the GLS's surround view. Front-end work like this can throw their aim off, so we calibrated them back to factory spec. That way the GLS is safe as well as good-looking.
The new bumper cover, hood and both fenders were color-matched to the factory Selenite Grey.
Before and after
The first five photos show the GLS as it arrived. The last four show it after the repair.
Call for an estimate
Insurance company talking total loss, or got damage on your car? Call Clairemont Collision at (858) 877-9060 for an estimate, or stop by 7996 Armour St #12, San Diego, CA 92111.